CASE STUDY: Handling a 500% order Spike During Pandemic

Posted by Amware Fulfillment on June 30, 2020

Public Goods sells quality household products that are healthy, sustainable and ultra-affordable. Most sales are online at publicgoods.com, but in early 2020 the company began national distribution to a major retail chain.

As if opening up a new sales channel wasn’t enough of a distribution challenge, something else happened in this timeframe – the Coronavirus pandemic shutdown hit hard. Supply lines from Asia were

Topics: Multi Channel Fulfillment

Because They Said So:  The Challenge of Retail Compliance

Posted by Amware Fulfillment on April 28, 2020

There are some books that we all enjoy reading.  There are others that we have to read, whether we want to or not.   

Retailers’ routing guides and vendor manuals definitely fit into that second category.

Topics: Multi Channel Fulfillment

Multi-Channel Madness: Picking the Best Omni-Channel Distribution Partner

Posted by Amware Fulfillment on March 31, 2020

Normally, March Madness in basketball would be reaching its fevered pitch right about now.  But this year it has been replaced by another kind of madness, which we’re all fighting through together. But we were feeling wistful about not being able to build a 2020 bracket, so we decided to apply our bracketology skills to help solve a difficult challenge: how to choose an omni channel distribution partner. The wrong partner

Topics: Multi Channel Fulfillment

Signs You’ve Outgrown Your Order Fulfillment Warehouse (Or Are About To)

Posted by Amware Fulfillment on June 25, 2019

order fulfillment warehouse

Complete this sentence:  We’re going to need a bigger ______.

Not surprisingly, most movie buffs’ automatic response is “boat.” 

If you sell online and want to prepare your business for exponential growth, the best answer might be: “We’re going to need a bigger order fulfillment warehouse.”

Topics: Parcel Shipping for eCommerce, Top Fulfillment Locations, Warehouse KPI, Fulfillment Operations, Multi Channel Fulfillment, Fulfillment Services

Straight Talk About Efficient Multi-Channel Fulfillment

Posted by Amware Fulfillment on April 2, 2019

multi-channel fulfillment

Multi-channel selling is here to stay – and fast and accurate multi-channel fulfillment is critical to your competitive advantage.  (In other news, snow is cold.) 

What’s less apparent is how to make outstanding fulfillment possible without spreading your inventory or budget too thin.

Topics: Multi Channel Fulfillment, Fulfillment Services

Fulfillment Metrics: How to Hit the Ground Running

Posted by Harry Drajpuch on January 3, 2017

As the tools used to define, measure, and track fulfillment performance, fulfillment metrics help Etailers work toward stated organizational goals. And because these KPIs are quantifiable, they can be used to monitor progress—not just send up red flags when something is askew.

Topics: Multi Channel Fulfillment, Fulfillment Services

Are You Keeping Your KPI Scorecard in a “Black Box?”

Posted by Harry Drajpuch on December 20, 2016

In today’s competitive business environment, having associates and managers that are not only focused on their own departmental goals—but also the overarching goals of the entire company—can really pay off. That’s why it’s important to share key performance indicators (KPIs) broadly.

Topics: Parcel Shipping for eCommerce, Multi Channel Fulfillment, Fulfillment Services

New Year Resolution: Improve KPI Management for Fulfillment Operations

Posted by Harry Drajpuch on December 14, 2016

KPI Management for Fulfillment Operations

Key performance indicators (KPIs) are the measurable values that reveal just how effectively an organization is reaching its business objectives. KPIs help you understand whether your company is on the right track to success…or not.

Topics: Parcel Shipping for eCommerce, Multi Channel Fulfillment, Fulfillment Services

Can You Reduce Parcel Shipping Costs with a New Packaging Strategy?

Posted by Amware Fulfillment on October 11, 2016

parcel1-150x150.png

With parcel shipping costs on the rise and shipping volumes rising due to the increase in e-commerce, it pays to explore new ways to save money on this aspect of your shipping strategy.

Topics: Parcel Shipping for eCommerce, Multi Channel Fulfillment

What is Omni-Channel Fulfillment?

Posted by Amware Fulfillment on September 13, 2016

Industry buzzwords come and go, but one phrase that is definitely sticking—and pushing shippers to rethink their fulfillment strategies—is “omni-channel.” And while the term may have made Gartner’s most recent list of overused marketing words, omni-channel is holding its own in a world where customers expect to have a seamless experience across all sales channels.

Topics: Multi Channel Fulfillment, Fulfillment Services