The Amware Fulfillment & Logistics Blog

In 2022, the market size for online vitamin and dietary supplement sales grew to $29 billion. This reflects an average growth rate of 16.8% per year within the industry between 2017 and 2022. With the anticipated growth this year and beyond, you need a fulfillment partner that can help you keep up with volumes ‒ and ensure the most efficient warehousing and shipping solutions.  

A big concern of e-retail brands that outsource fulfillment is losing control.

An on-site customer service model addresses that concern by having the brand’s day-to-day contact located in the warehouse where your inventory is stored. But for economic reasons, many 3PLs favor a centralized or remote customer service model.

Fulfillment as a Service is essentially outsourcing the order fulfillment function to an expert service provider. A recent Amware survey of mid-sized, direct-to-consumer brands (done together with Digital Commerce 360 ) found that about 50% of these brands outsource order fulfillment. Compare that with company usage of the Software as a Service (SaaS) model where, as reported by Zippia, 70% of total company software use is

Europe was the birthplace of the modern port and has always provided inspiration on what’s next in logistics, including eCommerce fulfillment.

For fast-growing nutrition brand, Four Sigmatic, Amware helped reduce pick and pack costs 15%, reduce parcel shipping costs 4%, and sustain 99.9% order accuracy through a period of rapid growth.

Matthew Hertz, Founder of Second Marathon Consulting, is a leading matchmaker between eRetailers and order fulfillment services providers. He recently chatted with Amware’s EVP of Strategy & Operations, Chad Warzecha, for an episode of Unboxing Fulfillment– the modern B2C fulfillment podcast.

B2C order fulfillment often involves more than basic pick and pack operations. There are a variety of additional considerations for presenting your brand to your customers in the best possible light and for optimizing processes to reduce costs. One of the more important considerations is the implementation of fulfillment kitting services.

Susan Rider, President of Rider & Associates and long-time warehouse automation strategy consultant, joined Amware CEO, Harry Drajpuch, on a recent episode of Unboxing Fulfillment – the modern B2C fulfillment podcast. They dove into the DOs and DON’Ts of warehouse automation and related topics. Check out the full 30-minute discussion or read on for some common mistakes to avoid for eRetailers considering automating their

As someone who oversees order fulfillment services, your focus tends to be on accurate, on-time delivery and controlling parcel shipping costs, which can be up to 70% of total fulfillment costs. There isn’t a big interest in box sizes, bubble wrap, and other packaging-related details.

But that’s a mistake.

If you want to improve your order fulfillment process, start by taking stock of your current operation and identifying areas for improvement. Here are 8 strategic questions to start that assessment.