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The Amware Logistics & Fulfillment Blog

Packaging Logistics: The Customer Is Always Right (Part 1)

May 23, 2017 by Vin Gulisano

In our recent blog post, we took a look at eCommerce Packaging and the factors, trends, and customer expectations that influence packaging decisions. This week, we’re going to dive deeper into those customer expectations and their impact on packaging logistics.   

Filed Under: packaging

Custom Packaging: An Opportunity to "Wow" Your Customers

May 16, 2017 by Vin Gulisano

Custom packaging.  It may not seem like a major concern in comparison to other items on your logistics plate, but it warrants your attention now more than ever.  Because, when it comes to e-Commerce fulfillment, your little packages can have a huge impact on your customers’ impression of your company as well, as your bottom line. 

Filed Under: packaging

How Parcel Carriers Use Dim Weight Pricing to Increase Shipping Costs

May 2, 2017 by John Pellegrino

As an eTailer, you’ve got a lot on your plate.  Too much, probably, to focus on the details of how parcel carriers are charging you for shipping.

But there’s a hidden profit killer that you absolutely need to understand – dimensional weight, or dim weight, pricing. A little focus here can save you tens of thousands in bottom-line dollars.

Filed Under: dim weight pricing

3PL National Distribution Services: Improve Shipping Cost and Speed

April 25, 2017 by Vin Gulisano

In our previous blog post, we looked at shipping in terms of what matters most to consumers: cost or speed.  It turns out, of course, that both are very important – though most consumers prefer to keep cash in their pockets if push comes to shove.

Filed Under: national distribution

Amware Adds Parcel Transportation Expert

April 19, 2017 by Vin Gulisano

John Pellegrino has joined the Amware team as Director of Transportation Services.  John comes to us with over 30 years of experience in managing multi-modal logistics networks, with a specialty in parcel transportation. Prior to Amware, John held a similar role at Radial Corporation, an eCommerce fulfillment company.

Filed Under: Amware News

eCommerce Shipping: Is Cost or Speed More Important to Customers?

April 18, 2017 by Vin Gulisano

True or false: 60% of consumers say that they would wait 5-7 days to receive an item if there was free shipping.

In our “gotta have it now” society, where Amazon is conditioning people to expect faster and faster delivery, even same-day, many would say “FALSE. It’s all about the speed.”

But they’d be wrong. 

Filed Under: ecommerce fulfillment

Start-up Focuses On Logistics Planning

April 6, 2017 by Vin Gulisano

We recently returned from the launch of a very cool new eCommerce offering – aBundle. The company offers supplies to B&Bs, vacation rentals and anyone who houses guests and needs to supply linens, personal care items and just about anything else.  Their tagline: “Prep your place.” 

Filed Under: logistics planning

Anticipating All Possible Logistics Costs

March 28, 2017 by Vin Gulisano

In a recent post, we tackled the uncomfortable necessity of saying “no” in a 3PL eCommerce fulfillment partnership.   In this post, we’re going to double down and get even more uncomfortable; we’re going to talk about money.  Specifically, we’re going to discuss the importance of identifying and anticipating all logistics costs ahead of time when entering a relationship with a third-party logistics company (3PL). 

Filed Under: Third Party Logistics

Choosing the Right eCommerce Order Fulfillment Service: FBA vs 3PL

March 21, 2017 by Vin Gulisano

In a recent paper, we asked the question “Is Fulfillment by Amazon Right for Your Business?”  We all know that Amazon is a great sales channel, and for many eCommerce companies it’s also a great order fulfillment service.  But it’s not for everyone. 

Filed Under: eFulfillment, Fulfillment by Amazon

Supply Chain Capabilities: When to Say “No”

March 14, 2017 by Vin Gulisano

In the logistics industry, we’re all about supply chain capabilities; the more capabilities we have for our clients, the better.  Put another way, we love saying “yes.”  If a client asks, “can you perform X,Y, and Z tasks?,” we take pride in being able to answer in the affirmative. 

Filed Under: Multi-Channel Fulfillment