A large e-commerce marketing firm, which distributes CDs, t-shirts and other items sold on musical group websites, could no longer handle the volume of goods being shipped. The company actually had to slow down the rate at which it added customers so it did not overwhelm the existing fulfillment capacity.
Finally, accuracy problems and rising costs led the firm to reach out to Amware for an outsourced fulfillment solution.
Inventory was moved into one of Amware’s high-volume order fulfillment operations to provide a central distribution point for the U.S. The transition was managed with no disruption in orders..
The outsourced solution has proven to be more cost-effective. Most importantly, it has allowed this customer to aggressively market its services, while Amware handles day-to-day order fulfillment duties