Returns are a fact of life in online sales.

Your ability to deal with returns effectively and efficiently can significantly impact customer satisfaction levels and profit.

Amware can help. We offer returns management services to make it fast and easy for your customers, while getting your products processed appropriately and back into inventory as fast as possible. We follow strict, system-directed product disposition procedures, based on the rules you set for each product and product condition.

Amware helps you to…

  • Speed disposition – typically within 24 hours.
  • Access detailed intelligence on returns – receive detailed daily reports on cause of return, accuracy of picking process, product conditions and other metrics.
  • Assign credits immediately – Amware will get proper authorization before crediting customers and returning products to inventory.

Choose Amware because…

  • Experience  in returns management.
  • Advanced systems for returns processing, with the flexibility to use your system if desired.
  • Comprehensive returns services, including:
    • product inspection
    • credit processing
    • re-kitting and re-packaging
    • parts replacement
    • return to vendor
    • disposal
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