With the holidays upon us, eCommerce companies are battling for the minds and wallets of a consumer base that’s larger than ever due to the COVID-19 pandemic. Chief among the weaponry these combatants are using are claims of fast shipping, typically 2-day ground shipping. Can your shipping speed keep up with your competitors’ offerings? A better question may be: do you need them to? In this article, we’ll look at 2-day
A couple of years ago, Internet users were radically divided over the contents of a four-second audio clip and whether the sound it made was “Laurel” or “Yanny.” (Go ahead and try it. We’ll wait.)
So who was right?
As it turns out, they both were – because what people heard depended on a wide variety of factors, including which frequencies their ears picked up more easily. So it is with fulfillment cost per order, which
Although it’s a back-end operation, eCommerce order fulfillment is one of the most important contributors to the success of any online business. When order processing and delivery are slow or inaccurate, customers don’t hesitate to shop elsewhere.
That’s why your company should outsource order fulfillment to a third-party logistics (3PL) company – right? Not necessarily.
In today’s media-saturated world, our marketing messages face stiff competition for consumer attention. It can be a real challenge to break through all the noise. But, when it comes to print marketing, variable data printing (VDP) gets the job done.
People are much more likely to engage with, and act on, messages that are relevant to them. VDP lets you tailor communications by combining the cost-efficient, short-run
In this past election, voters were faced with two very contrasting alternatives. Decisions on peak season fulfillment center staffing are similarly distinct: you have two very different alternatives to choose between.
On the one hand you have the Don’t Get Caught Short-Handed camp, which presumes any understaffing during peak season leads to inexcusable fulfillment bottlenecks and delays.
If you could only pick one East-region city for U.S. eCommerce order fulfillment, which one should it be – and why?
We’ll give you a hint. It starts with A, rhymes with “Santa,” and is already home to a massive parcel delivery infrastructure.
Welcome to Atlanta. You know it as the home of the Braves, CNN, Delta Airlines and a thriving movie industry. But how much do you really know about Atlanta’s order fulfillment
In July 2019, a DHL survey of 900 retailers uncovered an intriguing statistic: Approximately 60% of retailers now use 3PLs for at least some of their eCommerce fulfillment, and another 6% expect to completely outsource fulfillment over the next few years.
But if you think this means insourced fulfillment operations are on their way out, think again. The survey also revealed that 48% of retailers currently insource and
While nothing can travel faster than the speed of light, Amazon is pushing for the business equivalent with two-day, one-day and – in some zip codes – same-day delivery. If the majority of your customers expect you to match that standard, you need national fulfillment services.
It’s common sense: the closer your warehouse is to your customers, the faster you can get product into their hands. But the U.S. is a big country.
Warehouse employee retention has long been an opportunity for fulfillment companies, but the challenge has been magnified in the wake of COVID-19. Along with attracting and onboarding new talent, retention is now at the forefront of nearly every fulfillment company’s labor efforts. In this article, we’ll talk about current retention challenges, what you can do about them, and how a 3PL fulfillment partner can help.
Who’s the world’s fastest runner?
If you answered Usain Bolt, you’re right. After all, he’s dominated the 100-meter sprint since 2008.
However, if you answered Eliud Kiphoge, you’re also correct, because he’s the current world record holder in the marathon, an event Bolt wouldn’t be able to complete in, much less win.
That’s because running is a specialty sport, with some athletes - like Bolt - who are ideally suited for