Earlier this year, Netflix introduced a popular but polarizing new show. Entitled Tidying Up with Marie Kondo, it follows various families as they systematically cull through their possessions, all spurred by the cleaning guru’s famous advice to keep only what “sparks joy.”
Whether you love or hate the catchphrase, you have to admit that Kondo has a point, because we’re all guilty of hanging onto things for too long – and
Filed Under: B2C Fulfillment, order fulfillment process, fulfillment kpis, 3pl warehouse kpi, fulfillment metrics, warehouse kpi, fulfillment operations
When you outsource product fulfillment to a third-party logistics company (3PL), you place your trust and your customers’ satisfaction in its hands. Yet it’s shocking how many Etailers either have no well-developed program for measuring 3PL fulfillment performance or who use their KPIs in name only.
That’s what this article is all about.
Filed Under: Third Party Logistics, Logistics Outsourcing, eCommerce Fulfillment, warehouse kpi
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