Keys to Creating KPIs for order fulfillment

Posted by Amware Fulfillment on November 3, 2022

When you outsource product fulfillment to a third-party logistics company (3PL), you place your trust and your customers' satisfaction in its hands. Yet it's shocking how many Etailers have no well-developed KPIs for order fulfillment to monitor performance.

Topics: Warehouse KPI

Video: Set productivity standards to increase warehouse throughput

Posted by Amware Fulfillment on July 28, 2022

If you're looking to improve throughput in your B2C warehousing operations, setting productivity standards may do the trick. Many brands do not set such standards, but those that do see a 10% to 15% uptick in throughput.

Topics: Warehouse KPI

Top Ways to Reduce Warehouse Picking Error Rates

Posted by Amware Fulfillment on June 23, 2022

When it comes to warehouse picking error rates, most fulfillment centers operate within a 1-3% margin of error. A warehouse with a 97% picking accuracy rate operates on the lowest end of the scale in terms of acceptable performance. Modern eCommerce businesses should expect at least 99.5% picking accuracy from their in-house or 3PL-run fulfillment operation.

Topics: Warehouse KPI, Fulfillment Operations

Using Advanced Order Fulfillment Metrics to Improve Operations

Posted by Amware Fulfillment on October 13, 2021

Every hour counts in eCommerce orders, making it essential to leverage order fulfillment metrics to streamline the fulfillment process. Order fulfillment service providers typically leverage a broad range of technologies that allow them to gather various data. Analyzing this data allows a fulfillment partner to identify problems and trends that may impact cost-effectiveness and operational efficiency.

Topics: Warehouse KPI

Guidelines on Pick and Pack Fulfillment Productivity Standards

Posted by Amware Fulfillment on August 17, 2021

Fast-paced warehouse functions such as pick and pack fulfillment need clear standards to ensure the job gets done in the best possible way. Therefore, any efficient fulfillment operation will establish productivity standards that span the entire length of the operation, from the moment a trailer full of inventory hits the dock door until the individual item gets shipped to the end customer. These productivity standards play a

Topics: Warehouse KPI, Fulfillment Operations

VIDEO: What is the key to fulfillment warehouse quality management?

Posted by Amware Fulfillment on July 13, 2021

Fulfillment warehouse quality management programs have good intentions, but often fail in execution. Why is that?

Topics: Warehouse KPI, Fulfillment Operations

eCommerce Companies: Are You Tracking the Right Fulfillment Metrics?

Posted by Amware Fulfillment on June 17, 2021

Your online store is pulling in a ton of sales. Great!

But are you getting your orders where they need to go quickly, accurately and cost-effectively?

Is your fulfillment program enhancing or dragging down customer satisfaction and company profitability?

Topics: Warehouse KPI

Tips for Managing Performance Metrics for Order Fulfillment

Posted by Amware Fulfillment on January 26, 2021

In today’s hotly competitive eCommerce environment, it’s easy to assume that more is always better.

But that’s not necessarily true for eCommerce fulfillment KPIs, especially if you’ve just started working with a new 3PL or have added a fulfillment operation.

Topics: Warehouse KPI

Better Warehouse Labor Planning Requires Better Forecasting

Posted by Amware Fulfillment on November 10, 2020

In this past election, voters were faced with two very contrasting alternatives. Decisions on peak season fulfillment center staffing are similarly distinct: you have two very different alternatives to choose between.

On the one hand you have the Don’t Get Caught Short-Handed camp, which presumes any understaffing during peak season leads to inexcusable fulfillment bottlenecks and delays.

Topics: Warehouse KPI, Fulfillment Operations

Is It Possible to Achieve Perfect Order Fulfillment? (In a Word, Yes)

Posted by Amware Fulfillment on April 14, 2020

If you could use only one KPI to guide your fulfillment operations, what would you choose – and why? 

Here at Amware, we don’t even have to think twice, because we’ve recently begun using and sharing a metric that’s about as close to perfect as you can get.   

Topics: Warehouse KPI, Fulfillment Operations, Fulfillment Services