National Fulfillment Companies Can Address Lopsided U.S. Distribution

February 2, 2016 by Amware Fulfillment

Many small and mid-sized companies find their growth constrained by not having national fulfillment capabilities. Their distribution network is lopsided, with a single warehouse, often near the coast, shipping to customers that are many costly freight zones away.

Filed Under: Logistics Outsourcing, Scalability, B2C Fulfillment

Choosing a Fulfillment Center: Generalist or Specialist?

December 29, 2015 by Amware Fulfillment

Fulfillment center services are actually offered by many different types of companies.

Filed Under: Logistics Outsourcing, Scalability, B2C Fulfillment

Customer Service Recognition – May 2015

June 24, 2015 by Amware Fulfillment

Each month Amware recognizes employees who went above and beyond their job descriptions to ensure our clients receive the highest level of customer service. This month we would like to congratulate the following employees and thank them for their dedication and commitment to maintaining Amware’s high standards of Customer Service:

Filed Under: Logistics Outsourcing, Amware News

Order Fulfillment Growing Pains

April 29, 2015 by Amware Fulfillment

Is order fulfillment a core competency that you want to build within your growing e-Commerce organization? Often times as companies grow and mature they realize there is a lot more to having an efficient and effective supply chain than they originally anticipated. Many successful e-commerce and Direct Selling start-ups began with order processing in their basements and garages. As daily order volumes increase and SKU base

Filed Under: Third Party Logistics, Logistics Outsourcing, Parcel Transportation, Direct Selling / MLM Fulfillment, B2C Fulfillment

Study Finds Challenges with Amazon Prime Service Levels

April 20, 2015 by Amware Fulfillment

According to a report by Connexity Inc., many Amazon Prime members wait more than two days for their deliveries. Despite not meeting their stated service levels Amazon Prime members still account for 74% of all shipping club memberships. The study also found that 21% of Prime members reported receiving packages late and 31% agreed that some of their deliveries arrived later than 2 days. In December alone 35% of members

Filed Under: Logistics Outsourcing, Parcel Transportation, B2C Fulfillment

A Different Perspective on Managing KPI’s

March 11, 2015 by Amware Fulfillment

Measuring the success of your fulfillment operations allows managers to see and assess problem areas in a timely manner. Maintaining a set of Key Performance Indicators (KPI’s) permits a company to ensure that they are meeting the expectations of their customers while balancing an appropriate level of speed and efficiency. Once the set of KPI’s has been determined, managers need to review the data representing these

Filed Under: Third Party Logistics, Logistics Outsourcing, B2C Fulfillment

The Case for Outsourcing Fulfillment in the Direct Selling Industry

January 4, 2015 by Amware Fulfillment

At some point in the explosive growth ride that many Direct Sales companies experience, its leaders must make an important strategic decision. One that could spell the difference between continued growth or stagnation.

Filed Under: Third Party Logistics, Logistics Outsourcing, B2C Fulfillment

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