If you think one fulfillment 3PL is as good as the next, you may be in for an unpleasant surprise when your fulfillment services provider fails you.
Not all order fulfillment partners have the same capabilities or operate according to industry best practices. It can take months or more to extricate your business from an unfulfilling fulfillment relationship, so make sure you pick the best 3PL for the job upfront. Look for
When outsourcing fulfillment services, you want your partner to be an extension of your own team. Is that your experience? Is your provider’s customer service team available to address your issues and answer your questions – fast?
Ideally, the answer should always be ‘yes.’ In reality, it depends on the partner you’ve chosen.
Every fulfillment company wants to reduce costs. One of the most talked about ways to accomplish this is with fulfillment automation in the warehouse. While this may sound good, many companies are wary of the hefty price tag that accompanies many types of automation.
Order fulfillment is not always just about picking a box off a shelf, slapping a label on it and putting it in a parcel truck. Many brands require a far more customized approach, where multiple items are assembled into custom kits that often have special packaging requirements, as well.
If you’re looking for a fulfillment house to provide pick, pack and ship services for your eCommerce orders, there are plenty of 3PL companies to choose from. What you may not realize, however, is that some of these companies can provide several services that go above and beyond basic B2C fulfillment operations. In this article, we’ll look at 5 of these value-added services in greater detail – services that could be
When choosing a third-party logistics (3PL) partner to handle your order fulfillment, you probably consider factors like the company’s experience, technology, warehouse capacity and locations. But do you give any thought to its fulfillment warehouse customer service?
Predicting costs is an essential part of any business function. For fulfillment, however, predicting costs can be tricky because of the large number of variables involved.
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A successful ad campaign and a couple of good PR placements cause a hockey stick rise in demand and revenue. Life is good. But then a cell phone rings at the quarterly “we hit our numbers” meeting and the CFO suddenly trades his champagne glass for a cup of coffee.
It’s the warehouse.