How eCommerce Shipping Boxes Can Drive Up Supply Chain Costs: An Interview with Jack Ampuja

Posted by Amware Fulfillment on December 1, 2022

Jack Ampuja is president of Supply Chain Optimizers. Jack’s firm has completed more than 500 packaging optimization projects for manufacturers, retailers, and ecommerce companies, saving an average 10% in supply chain costs on each project. Jack was a recent guest on the Unboxing Fulfillment Podcast with host Harry Drajpuch discussing, among other things, how eCommerce shipping boxes can increase costs and erode profit.

Topics: Parcel Shipping for eCommerce, Fulfillment Operations

New eBook Identifies the 7 Deadly Sins of B2C Fulfillment

Posted by Amware Fulfillment on November 22, 2022

Online sales success depends on an agile, efficient back-end fulfillment operation to keep customers happy and coming back.

But growing brands are so busy driving top line sales, they often fail to optimize order fulfillment, resulting in unhappy customers and lower profits.

Topics: Fulfillment Operations

Building a Strategy for National Fulfillment Services

Posted by Amware Fulfillment on November 1, 2022

If your company ships products nationally, you know the fulfillment environment has never been more demanding. Customers’ expectations for rapid delivery have risen to never-before-seen levels, and their impatience and frustration when you fall short of those expectations can send them looking at your competitors with fresh eyes. Those expectations heighten the need to have national fulfillment services that are both fast and

Topics: Fulfillment Operations, Fulfillment Outsourcing

Maximizing 3PL Benefits in B2C Fulfillment

Posted by Amware Fulfillment on October 25, 2022

To maximize 3PL benefits when it comes to B2C fulfillment, it's not just about the 3PL's actions, it's how you, as the brand, manage the relationship. The information you share, the objectives you set, and how you set up the contract.

In a recent episode of the Unboxing Fulfillment podcast, Amware CEO Harry Drajpuch and its EVP of Strategy and Operations, Chad Warzecha, talked about different ways for brands to maximize 3PL

Topics: Fulfillment Operations, Multi Channel Fulfillment, Fulfillment Outsourcing

Amware CEO appears on Ecommerce Wizards Podcast

Posted by Amware Fulfillment on October 14, 2022

Amware CEO Harry Drajpuch recently appeared on the Ecommerce Wizards Podcast to discuss the vital role that order fulfillment plays in creating a successful brand.

Topics: Fulfillment Operations, Fulfillment Outsourcing

How to Spot Great 3PL Customer Service from an Org Chart

Posted by Amware Fulfillment on October 4, 2022

If you want to find an eCommerce fulfillment partner that prioritizes great 3PL customer service, look for the box marked “Vice President of Client Success.” Then make sure the upward line goes direct to the CEO. If the chart indicates that customer service reports to operations, make a beeline for the door.

Topics: Fulfillment Operations

Order Fulfillment Mistakes: A Talk with Brian Barry

Posted by Amware Fulfillment on September 29, 2022

We recently chatted with fulfillment operations expert Brian Barry, president of F. Curtis Barry and Associates, about the most common order fulfillment mistakes he sees B2C brands make. Here’s his top five list. For the full detail, listen to Brian's appearance on the unboxing fulfillment podcast.

Topics: Fulfillment Operations

Does My Online Brand Need Faster Order Fulfillment?

Posted by Amware Fulfillment on September 22, 2022

With the rise in eCommerce has come an increased consumer expectation for faster order fulfillment. Though this demand can vary by product type, many online shoppers now expect the goods they purchase online nearly as quickly as if they’d bought them in a store. If your business is under pressure from customers to improve the speed of order fulfillment, you may need to change your fulfillment model.

Topics: Fulfillment Operations

Amware CEO appears on 'Business Power Hour' program

Posted by Amware Fulfillment on September 20, 2022

Amware CEO Harry Drajpuch recently appeared on The Business Power Hour podcast with Deb Krier to discuss the vital role that backend order fulfillment operations play in the success or failure of companies.

Topics: Fulfillment Operations, Fulfillment Outsourcing

Fulfillment Outsourcing: 10 Questions to Ask a Fulfillment Center Operator

Posted by Scott Guilmette on September 13, 2022

Your choice of a fulfillment center partner is one of the most critical choices you will make. But what are the questions to ask a fulfillment center operator?

Many fulfillment RFPs regurgitate the same tired questions and fail to get at the core issues. To help prevent this from happening to you, here are questions you might want to consider tossing into your 3PL fulfillment RFP – or into the follow-up conversations you’ll

Topics: Fulfillment Operations, Fulfillment Services

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