Not every provider of product fulfillment services offers the same capabilities or high levels of performance. Unfortunately, some eCommerce brands find this out only after entering into a relationship with an underachieving third-party logistics (3PL) provider. Once this happens, an eTailer can easily waste months or years trying to get its logistics partner to improve.
Fulfillment warehouse quality management programs have good intentions, but often fail in execution. Why is that?
An ongoing logistics labor shortage and a year of pandemic-related supply chain disruptions have left many retail and eCommerce businesses wishing for more automated eCommerce fulfillment. Extensive automation of fulfillment operations requires a significant upfront investment, making the concept intimidating for many growing online sellers. The truth is most fulfillment centers don’t need extensive automation to run a
When you outsource fulfillment to a 3PL, one of the things you need to decide is contract length. While shorter-term contracts have benefits like flexibility, longer-term agreements typically have even greater advantages.
Even in the safest fulfillment center operations, managers and associates can benefit from regular warehouse safety tips. There’s a lot of hustle and bustle in eCommerce fulfillment centers as order fulfillment associates strive to get orders picked, packed, and out the door. Without good safety practices, the warehouse environment is ripe for accidents.
Void fill packaging (also called box filler or dunnage) fills empty space in shipped parcels to keep products from moving around inside the box during transit. Using void fill packaging allows eCommerce fulfillment operations to buy bulk amounts of various-sized boxes, reducing the overall cost of packing and shipping high volumes of goods sold online.
There’s a perception among eCommerce companies that today’s customers won’t settle for anything less than two-day delivery for online orders. But is that actually true?
This is a difficult question for many growing online brands because it forces a choice. Do you keep things simple and limit facility, labor and inventory costs to one facility? Or, do you create a more complex eCommerce fulfillment center network in order to reduce parcel costs and respond to consumer demand for faster shipping?
The simple infographic below can guide your decision.
A successful ad campaign and a couple of good PR placements cause a hockey stick rise in demand and revenue. Life is good. But then a cell phone rings at the quarterly “we hit our numbers” meeting and the CFO suddenly trades his champagne glass for a cup of coffee.
It’s the warehouse.