Most consumers have become comfortable shopping online due to the pandemic, but the rise in online shipments leads to apprehension about supply chain sustainability in eCommerce. High order volumes mean more parcel delivery trucks on the road, more packaging waste in the trash, and more power consumption in fulfillment centers, among other concerns. Consumers have demonstrated an increasing interest in supporting
If you’re new to using outsourced fulfillment services, you might hesitate to turn over complete control of your fulfillment operation without some guaranteed supervision. Some eCommerce sellers choose to place a fulfillment representative on-site at the fulfillment center to keep a dedicated line of communication open and ensure that the third party logistics provider (3PL) performs as expected. But is it worth it?
Whether you’re outsourcing fulfillment for the first time or looking for a new 3PL, expect a lot of questions when you talk to prospective partners. As the saying goes, the devil is in the details. The best product fulfillment houses will be just as curious about your business as you are about theirs. They need in-depth information about your products, markets and operations to determine if they’re a good match for your
What’s the right ratio of temporary warehouse staff vs. full time staff?
It’s an age-old question with an age-old answer: it depends.
An 80/20 mix of full-time to temporary staff is a good baseline. You always want at least some degree of flex.
Fast-paced warehouse functions such as pick and pack fulfillment need clear standards to ensure the job gets done in the best possible way. Therefore, any efficient fulfillment operation will establish productivity standards that span the entire length of the operation, from the moment a trailer full of inventory hits the dock door until the individual item gets shipped to the end customer. These productivity standards
Is your fulfillment provider helping you satisfy customers and grow your brand? Or is it holding you back from enjoying greater success and growth? These are tough questions, but your business may depend on you asking them.
If you’re looking for interesting soundbites about automation, look no further than Elon Musk and Austin Powers’ Dr. Evil.
The first soundbite: In discussing early efforts to mechanize Tesla’s production line, Elon Musk concluded that the automaker had “automated some pretty silly things.”
The challenge of getting better sales forecasts to improve logistics planning is a centuries-old problem. In today’s eCommerce-driven supply chains, that challenge is tougher than ever. But many online merchants don’t realize the extent to which poor forecasts create inefficiencies in fulfillment operations and drain their profits.
Not every provider of product fulfillment services offers the same capabilities or high levels of performance. Unfortunately, some eCommerce brands find this out only after entering into a relationship with an underachieving third-party logistics (3PL) provider. Once this happens, an eTailer can easily waste months or years trying to get its logistics partner to improve.
Fulfillment warehouse quality management programs have good intentions, but often fail in execution. Why is that?