Integrating CRM and Fulfillment Systems: Interview with Konnektive’s Matt Martorano

Posted by Amware Fulfillment on April 29, 2021

Following is a Q&A with Matt Martorano, founder and CEO of Amware partner Konnektive CRM and Checkout Champ. We talked to Matt about how CRM systems and order fulfillment operations integrate to delivery are a great customer experience.

Topics: Fulfillment Operations

Understanding FedEx Shipping Zones for B2C Shipments

Posted by Amware Fulfillment on April 27, 2021

If you’re running an online or omnichannel retail business, your customers expect free and fast shipping – and you probably want to give it to them so you can compete with other online sellers. But figuring out how to fulfill orders affordably can also get confusing, time-consuming, and expensive.

Topics: Parcel Shipping for eCommerce

Do You Really Need Two-Day Delivery for Your Online Orders?

Posted by Amware Fulfillment on April 20, 2021

There’s a perception among eCommerce companies that today’s customers won’t settle for anything less than two-day delivery for online orders. But is that actually true?

Maybe not.

Topics: Parcel Shipping for eCommerce, Fulfillment Operations

How Many eCommerce Fulfillment Centers Should You Have?

Posted by Amware Fulfillment on April 13, 2021

This is a difficult question for many growing online brands because it forces a choice. Do you keep things simple and limit facility, labor and inventory costs to one facility?  Or, do you create a more complex eCommerce fulfillment center network in order to reduce parcel costs and respond to consumer demand for faster shipping?

The simple infographic below can guide your decision.

Topics: Fulfillment Operations

13 Ways to Reduce Parcel Freight Costs

Posted by Amware Fulfillment on April 8, 2021

Looking for new ways to reduce parcel freight costs? If you’re not already using the following strategies, then you are missing out on the best ways to whittle down the 75% of overhead that your firm funnels into outbound parcel costs every year.  Check our our eBook on parcel cost reduction.

Topics: Parcel Shipping for eCommerce, Fulfillment Services

Amazon’s FBA Program Vs. a 3PL: Which is Better for Your Business?

Posted by Amware Fulfillment on April 8, 2021

Amazon is the world’s largest e-commerce site, and its U.S. product sales alone are expected to exceed $367 billion in 2021. With close to 200 fulfillment facilities across the U.S., the company also operates the country’s largest fulfillment network. Given those statistics, it’s no wonder more than half of businesses selling through Amazon use the company’s Fulfillment by Amazon program (FBA).

Topics: Alternatives to Amazon FBA

Amware Names New Vice President of Human Resources

Posted by Amware Fulfillment on April 7, 2021

Amware Fulfillment has named human resources professional Silvia Hernandes as its Vice President of Human Resources, reporting to Amware CEO Harry Drajpuch. Silvia is responsible for the full scope of HR Management across Amware’s 15 nationwide locations, including developing and executing best-in-class people strategies that support growth, organizational effectiveness and engagement.

Topics: Amware Fulfillment News

The Value of Scalable Fulfillment

Posted by Amware Fulfillment on April 6, 2021

order fulfillment

A successful ad campaign and a couple of good PR placements cause a hockey stick rise in demand and revenue. Life is good. But then a cell phone rings at the quarterly “we hit our numbers” meeting and the CFO suddenly trades his champagne glass for a cup of coffee.  

It’s the warehouse. 

Topics: Fulfillment Operations, Fulfillment Services

Your Print Fulfillment Company – Vendor or Agent of Change?

Posted by Leslie Barton on March 30, 2021

Print fulfillment is a lot like Rodney Dangerfield. It doesn’t get much respect. It’s just putting materials into boxes and shipping them somewhere, right?

While bulk shipping is one of a fulfillment vendor’s core services, better third-party print fulfillment companies can help make your communications more cost-effective and streamline your production, inventory and distribution.

Topics: Marketing/Sales Literature Fulfillment

The Long and Short of Fulfillment Services Contracts

Posted by Amware Fulfillment on March 25, 2021

Whether you’re looking to outsource fulfillment for the first time or you’ve had a logistics partner before, fulfillment services contracts can be confusing and intimidating. Many logistics providers begin with a boilerplate contract, but as you go into negotiations you will find that the contract with your order fulfillment services provider actually has many variables that can be adjusted based on your needs.

Topics: Fulfillment Operations, Fulfillment Services